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Commercial Attitude


event_available

Thursday 23/01/2020
09:30 - 17:30
Friday 14/02/2020
09:30 - 17:30

access_time

2 days

phone

+351 914 380 080 - Pierre Martins Simões
+351 964 302 662 - Hugo Oliveira

place

Hotel Novotel Lisboa
Avenida José Malhoa 1 1A
1099-051 Lisboa

Available to the general public.



Commercial Attitude workshop. This workshop is intended for any professional from any company, wether he or she is in pure sales, in customer care or technical support.

This workshop takes place over 2 days, separated between themselves by 1 month.

Contents:

  • How to sell oneself.
  • How to sell.
  • How to serve, the noblest activity in the world.
  • How to align oneself with the other.
  • How to align oneself with the client.
  • What does "commercial attitude" mean?
  • How should I deal with unpleasant clients?
  • Examples and specific cases.
  • Hands-on exercises.

Schedulle:

  • Thursday from 09:30 to 13:00 and from 14:15 to 17:30
  • Friday from 09:30 to 13:00 and from 14:15 to 17:30

Investment:

  • €350 (+ 23% VAT) / 2 days / person
  • €300 (+ 23% VAT) / 2 days / person for 4 or more collaborators of a same company

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